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Program Codes
1BSCOP
2BSCOP
33914
33863
Employment Percentage
-1.336675021
SOC ID
15-1231
SOC Title
Computer Network Support Specialists
ONET ID
15-1231.00
ONET Concat ID
15123100
Median Salary
67080.5
EMSI Interest Area Term
Mathematics and Computer Science
Ed Level High School
4.23
Ed Level Certificate
10.16
Ed Level Some College
13.63
Ed Level Associates
21.68
Ed Level Bachelors
48.77
Ed Level Masters
1.53
Ed Level Doctors
0
Typical Ed Level
a Bachelor's degree
Career Description
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Core Tasks
  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Install network software, including security or firewall software.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Provide telephone support related to networking or connectivity issues.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Install or repair network cables, including fiber optic cables.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.
  • Create or update technical documentation for network installations or changes to existing installations.
  • Train users in procedures related to network applications software or related systems.
  • Test repaired items to ensure proper operation.
  • Install and configure wireless networking equipment.
  • Document help desk requests and resolutions.
  • Maintain logs of network activity.
  • Research hardware or software products to meet technical networking or security needs.
  • Create or revise user instructions, procedures, or manuals.
  • Run monthly network reports.
Start Annual Earnings
44673.66
Top Annual Earnings
113562.38
EMSI Career Title Slug
computer-network-support-specialist