COVID-19 Updates & Resources

HEALTH RELATED COVID-19 FAQ

When should I call my doctor about COVID-19?

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

If I have insurance should I call my primary care doctor's office first?

Yes. Please call your primary care physician's office. If your primary care physician is not available, please call one of your local urgent care locations. Do not go directly to Urgent Care. To protect patients, staff, and the community, they are screening and advising all patients by phone.

Where can I go to get tested for COVID-19?

Guidelines on COVID-19 testing is evolving rapidly. Currently, the Public Health Department is the only agency that has testing materials. You can call the Orange County Health Care Agency(OCHCA) Referral Line at 800-564-8448, or go in person to the OCHCA located at 1725 W. 17th Street in Santa Ana. They are currently open Monday through Friday from 8 am to 5 pm.

What if I feel like I need emergency care?

If you decide that you need emergency care, you will be screened when you enter the Emergency Room. If you have respiratory symptoms, you will be given a mask to wear. If you have respiratory symptoms and meet the screening criteria for COVID-19, you will be given a mask and asked to wait outside of the waiting room. A nurse will come out to you and escort you to a patient room.

What are the symptoms of COVID-19?

Fever and respiratory symptoms, including a cough and difficulty breathing. These can also be the symptoms of other common illnesses circulating in the community.

How can I help protect myself and my family?

There is currently no vaccine for COVID-19. The best way to prevent infection is to avoid being exposed to the virus. US Centers for Disease Control and Prevention also recommends everyday preventive actions such as:

  1. Stay home. Do not leave except to get medical care. Do not visit public areas. Avoid using public transportation,ride-sharing, or taxis.
  2. Wash your hands often with soap and warm water for at least 20 seconds, make sure to focus on your fingertips as these are the areas are most likely to come in contact with bacteria/viruses. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  3. Avoid touching your eyes, nose, and mouth with unwashed hands.
  4. Avoid close contact with people who are sick.
  5. Stay at least 6 feet away from others at all times.
  6. Stay home and do not travel when you are sick.
  7. Cover your mouth and nose with a tissue when you cough or sneeze then throw the tissue in the trash. Then wash your hands with soap and water.
  8. Clean and disinfect frequently touched objects and surfaces.