COVID-19 Updates & Resources

GENERAL FAQS FOR STUDENTS

Is the campus entirely shut down?

Aside from the presence of a few essential employees who are onsite to maintain college operations, the campus is closed; however, while the campus is closed, classes are still taking place online.

Are all classes online?

Yes. IVC has moved all classes online beginning March 23 with an anticipation for the remainder of the semester.

Have college events like Commencement, performances, and sports been canceled?

Unfortunately, all events through May 1 have been canceled, including Commencement. All athletics and performing arts events have also been canceled, along with all spring sports. As we are no longer allowing visitors on campus, all events for the public are canceled. Some workshops may be offered online. Check the IVC calendar for the latest updates.

What about Emeritus Institute classes?

IVC’s Emeritus Institute has suspended classes under further notice.

What about student support services?

A wide range of student support services will continue to be offered online, including the Counseling Center, Career Center, Tutoring Center, etc. Please check this list and then visit specific department web pages for hours of operation, instructions for online help, etc.

Are laptops or internet hotspots available for students to borrow?

For more information on laptop/hotspot loans, please contact ivcstudentequity@ivc.edu.

How do I get free or reduced-cost internet access?

Many service providers are providing internet access free of charge or at a reduced rate. You can learn more here.

What other kinds of help are available to students?

For a comprehensive list of available assistance opportunities, from free food and e-textbooks to how to register for unemployment, visit our corona virus student resources page.

Is the Health and Wellness Center closed?

Although the entire IVC campus is closed to the public, the Health and Wellness Center is offering services including online telemedicine and referrals. Please call the Ask-a-Nurse Hotline at 949-451-5687 for assistance.

Is the bookstore closed?

The bookstore is closed, but the website remains open and is offering free ground shipping to avoid disruption. The bookstore wants to make sure that students have access to textbooks and other essential items. Please check https://www.bkstr.com/irvinevalleystore/home for more information.

The bookstore also is offering up to seven free ebooks for students through its partner, RedShelf, through May 25 here.

Students who receive financial aid will be able to order books online. At the payment screen, select financial aid or scholarship as the payment method, and enter your student ID number. Applicable scholarship or financial aid will populate for you to select.

Are library services available online?

Yes! Many research tools are available through the library website 24/7, and many of the library's other services are available online during their normal business hours. The library will continue to offer workshops throughout the semester, and librarians can assist you online with your needs. Visit ivc.edu/library for more information.

What should I do about books I checked out from the library?

If you checked out any materials from the library before the campus closed, please note that the return deadline has been extended to May 20.

I am not receiving coronavirus updates from IVC on my email. How do I subscribe?

We send our communications directly to your student email (@ivc.edu). Check your junk/spam and trash folders and make sure to add ivcinfo@ivc.edu to your trusted sender list to ensure you will receive our emails in your inbox. If you are still not receiving our emails, you may have unsubscribed. To resolve this, find the most recent “This Week at IVC” email that you received and click on “Manage Preferences” at the very bottom of the email. Complete the form and submit it. You will receive a confirmation email once you have submitted the form. It is important to click on the link in the confirmation email to complete the re-subscription. You can sign up at bit.ly/IVCUpdate.

If you continue to experience problems, please contact us at ivcinfo@ivc.edu.

Am I eligible for a partial or full refund on my parking permit due to the campus closure caused by the Coronavirus outbreak?

All fees, including parking fees, and refund processes are established by the Board of Trustees of South Orange County Community College District in accordance with state laws and regulations. As such, students are eligible for a parking permit refund for two reasons: a) their classes are canceled due to insufficient enrollment; or b) the student officially withdraws from all of their on-campus classes prior to the refund-eligible drop deadline.

Students who were enrolled in sixteen-week or first eight-week courses are not eligible for a parking fee refund given the time that has passed since the beginning of spring 2020 semester.

If a student has enrolled in a second eight-week course(s) only, they would normally have until Friday, April 3, 2020, to request a refund. In light of the fact that all classes and services have moved online and to allow more time for students to submit their requests, we have extended the deadline to request a refund to Friday, April 10, 2020. Please email your request for a parking fee refund to ivcpolice@ivc.edu. Upon approval of the request, you will receive a notification and instructions on mailing your parking permit to IVC Police Department. As soon as the permit is received, a corresponding refund will be processed.

For further information, please refer to the IVC Campus Police website Parking FAQ.