COVID-19 Updates & Resources

ACADEMIC FAQS FOR STUDENTS

How will the college communicate with me during the closure?

Along with your professors, who will communicate with you frequently regarding your classes, the college will continue to use email as our primary means of direct communication. While we understand that texting may be preferred by many of our students, cellular networks across the globe are taxed in the face of the rapidly evolving situation we are currently facing, and IVC has a large international student population. As such, texting services may not always be dependable, and email remains the most reliable way of communicating with you.

In the coming days and weeks during our closure, please refer to the website for the most current information on college operations. We know you have many questions, and we are committed to ensuring we keep you informed while minimizing any confusion while you focus on your studies. When significant updates are available, we will notify you by email.

How do I access my classes online?

Online learning may be conducted through Canvas, Zoom, or email (your instructor will let you know the specifics; be sure to check your IVC email). If you or someone you know has questions or concerns about technology or with accessing your class online, visit Technology Services at tech.ivc.edu. You can also call the Canvas support line at 1-844-600-4954.

How will I continue to take classes for the remainder of the semester?

You will continue your classes in the Canvas learning management system. You will also submit your assignments and communicate with your instructor in Canvas. If you need assistance, we are offering student support services that include counselors, librarians, learning disability specialists, and staff members who are using their collective talent and resources to quickly and successfully get critical services like counseling, library, and DSPS to you remotely. Please take advantage of these remote support services. If you or someone you know has questions or concerns about technology or with accessing your class online, visit Technology Services at tech.ivc.edu. You can also call the Canvas support line at 844-600-4954.

Do I need to log in to Canvas the same time as my class meets?

You may need to be in not need to be in Canvas during the same times and days as your on-campus class meetings, depending on how your instructor has organized the class online. Check with your instructor and review your Canvas course page for specific information about each of your classes. Your attendance in the remote classroom is based on participating in assigned activities and completing your assignments by their due dates. We do recommend that you log in to your course in Canvas at least once a day, if possible, to check for announcements or updates from your instructor. We recommend you regularly check the announcements and messages areas from your instructor and double check all due dates, as these may be different than what appears in the Canvas calendar. Canvas communications are as important as those sent to your college email address.

Who should I contact if I am an international student?

For general questions, academic counseling appointments, or appointments with our international student advisors, please call the International Student Program at 949-451-5414 or email�iso@ivc.edu. ?Calls and emails will be returned within 24 hours during regular business hours, which are from 9 am to 4 pm Monday through Friday. Please be sure to leave your name, student ID number, and telephone number. You also can visit the International Student Program website here.

Who should I contact if I have questions about my class?

If you have questions about your class and how to participate in it using Canvas, please contact your instructor, who can provide this information. Your instructor’s contact information can be found on your course syllabus.

If you need help learning how to use Canvas, log into Canvas for tutorials you can watch for assistance. If you or someone you know has questions or concerns about technology, or with accessing your class online, visit Technology Services at tech.ivc.edu. You can also call the Canvas support line at 844-600-4954.

My professor is not responding to me. What can I do?

Please email the appropriate department chair or dean to see what options you have. They will try to respond back to you within one to two business days to assist you.

What should I do if I have a Title IX-related issue or question?

In response to COVID-19, the Title IX staff has transitioned to telecommuting services and are working remotely. They will be checking emails during their normal business hours (8 am to 5 pm Monday through Frida) and will do their best to respond to all phone calls as soon as possible. For the fastest response time, the team recommends emailing achua4@ivc.edu.

For more detailed Title IX FAQs, visit here

How will I receive my degree or certificate?

Irvine Valley College has started an automatic degree/certificate awarding process. If you qualify for one or more degrees and/or certificates, you may receive a notification that you are being awarded with them. No application is necessary! You could be eligible for degrees or certificates in your primary program of study and/or additional programs that you qualify for.

However, to ensure that the degree or certificate is awarded and posted, students are encouraged to apply through MySite for conferral during their final semester. Official transcripts for any prior work must be on file at the time you apply for your degree or certificate for the coursework to be considered.

Please note that this process does not take into account courses taken outside of the district or in-progress courses being taken in the current semester. For these cases, you will need to submit necessary transcripts to Admissions and Records and manually apply for the relevant degrees and certificates.

For more information about automatic degree/certificate awarding, visit FAQs.

Irvine Valley College has started an automatic degree/certificate awarding process. If you qualify for one or more degrees and/or certificates, you may receive a notification that you are being awarded with them. No application is necessary! You could be

Students withdrawing due to the COVID-19 pandemic will receive an Excused Withdrawal (EW). Please see the Excused Withdrawal Process under Admissions and Records for more information and deadline.

What is the deadline to request a Pass/No Pass (P/NP) grading option?

In response to the circumstances surrounding COVID-19, IVC is extending the deadline for requesting a Pass/No Pass (P/NP) grading option until June 8, 2020 for the spring semester. Visit the P/NP website under Admissions and Records for more information